Frequently Asked Questions
Account Holder Questions
You can access your online account through the below website URLs. Please note, the online account website varies based on what your account number begins with.
- Yamaha Card accounts (Accounts beginning with #5): yamahamotorfinanceusa.com
- Yamaha Installment accounts (Accounts beginning with #1): my.yamaha-motor-finance.com
- Synchrony accounts (Accounts beginning with YM): Yamaha.acct-admin.com
For Yamaha Card accounts (Accounts beginning with #5), you can locate your account number on your credit card or at the bottom of your statement.
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- For Installment accounts (Accounts beginning with #1), you can locate your full account number on your statement.
- For Synchrony accounts (Accounts beginning with YM), you can locate you full account number on your statement.
Your physical Yamaha card will be mailed out within 4 days of your account being booked into our system. Please allow 3-5 business days for shipping.
The YMFC-CA customer support phone number is 1-844-392-6242. Hours of operation are 8am – 9pm EST.
To reset your account password, please contact customer support. Below are the customer support phone numbers associated with each account #.
- Yamaha Card accounts (Accounts beginning with #5): (877) 327 – 7310. Monday – Friday: 6am – 10pm (CT) | Sunday: 6am – 10pm (CT)
- Yamaha Installment accounts (Accounts beginning with #1): (833) 736 – 1588. Monday – Friday: 6am – 7pm (PST)
- Yamaha Synchrony Accounts (Accounts beginning with YM): 888-787-5565. Monday – Friday: 6am – 7pm (PST) | Sunday: 8am – 3pm (PST)
Send your overnight payments to the following addresses. Please note, addresses vary based on your account #.
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- Yamaha Card (Accts Beginning with #5):
i. Regular Mail: P.O. Box 5222 Sioux Falls, SD 5711
ii. Overnight Mail: 2700 S Lorraine Place Sioux Falls, SD 57106 - Yamaha Installment (Accts beginning with #1):
i. Regular Mail: P.O. Box 200710 Dallas, TX 75320
ii. Overnight Mail: Lockbox Services 200710 2975 Regent Blvd Suite 100 Irving, TX 75063 - Yamaha Synchrony (Accts beginning with YM):
i. Overnight Mail: Lockbox Services 200710 2975 Regent Blvd Ste 100 Irving, TX 75063
- Yamaha Card (Accts Beginning with #5):
Yes. Please login to your payment portal to make payments online.
- Yamaha Card accounts (Accounts beginning with #5): yamahamotorfinanceusa.com
- Yamaha Installment accounts (Accounts beginning with #1): my.yamaha-motor-finance.com
- Synchrony accounts (Accounts beginning with YM): Yamaha.acct-admin.com
No. Third parties cannot take over your payments. Please contact customer support if you have any additional questions.
Autopay signup is available by accessing your payment portal.
- Yamaha Card accounts (Accounts beginning with #5): yamahamotorfinanceusa.com
- Yamaha Installment accounts (Accounts beginning with #1): my.yamaha-motor-finance.com
- Synchrony accounts (Accounts beginning with YM): Yamaha.acct-admin.com
No, Yamaha Finance does not force place insurance.
GAP is not the same as liability insurance. GAP only covers the difference between your account insurance payout and the amount you owe on the account.
Products & Services
The Yamaha Credit Card is a revolving line of credit and provides an available credit line for future purchases. The Yamaha Installment program provides fixed monthly payments on a set schedule, financing only the amount that you need.
Prequalify for the Yamaha Card here: https://prequalify.yamahacard.com/financing-application.html. If you are approved, you can apply for the Yamaha Card at your local dealership. Locate a dealer through this link: https://yamaha-motor.com/find-dealer
Contact your local dealer to apply for the Yamaha Installment Program. Locate a dealer through this link: https://yamaha-motor.com/find-dealer
Contact your local dealer to apply for the Yamaha Installment Program. Locate a dealer through this link: https://yamaha-motor.com/find-dealer
Contact your local dealer to apply for the Yamaha Installment Program. Locate a dealer through this link: https://yamaha-motor.com/find-dealer